
IMAGE SOURCE, TWITTER/ @LUCIO_HG Image caption, The local police chief tweeted a photof the wanted gunman
Gunfire erupted on Friday at the Hotel Xcaret Mexico in the tourist town of Playa del Carmen, about 70km (45 miles) south of Cancún on the Caribbean coast.
Photos of the suspected gunman were posted online by regional police chief Lucio Hernández Gutiérrez.
The attacker, a hotel guest, is still at large and a manhunt is underway.
CCTV photos show the attacker in a light blue tracksuit. In one photo he is seen holding a gun. In another, he appears to hold a mobile phone and a third photo shows him sitting in a lounge chair.
The police chief said the gun was fired during “an argument among hotel guests”.
A spokeswoman for Canada’s foreign ministry told the BBC: “Global Affairs Canada is aware of reports that Canadian citizens have been affected by an incident in Mexico.
“Consular officials are contacting local authorities to gather more information and stand ready to provide consular assistance.”
There have been a worrying spate of attacks on foreign tourists in the Mayan Riviera region in recent months.
A shootout at a busy beach in Cancún in early November left two suspected drug dealers dead. Four Americans tourists were shot in the attack, which officials determined to be an assassination by a rival gang.
The recent crime wave led President Andrés Manuel López Obrador to send 1,500 members of the National Guard to patrol the region.